Public Utility: Developing an Enterprise Content Strategy
Challenge A large public utility that provides electricity and gas to millions of mid-western residential and business customers was looking for a better solution for managing, reviewing and updating thousands of pages of Standards information and graphics. Employees were using a combination of outdated authoring tools and large PDFs to maintain and distribute information that, […]
Life Sciences Company: Interactive Data Sheet Design and Development
Business Need A large US-based Life Sciences Company contacted Contiem about consolidating its long and complex manuals into a quick reference document for its products. The Company wanted to make the documents more appealing and more informative for end-users, mainly medical lab technicians and researchers. It also wanted the documents to act as a marketing […]
Association for Talent Development: Content Management Solution
Started in 1943, the Association for Talent Development (ATD) is the world’s largest association dedicated to workplace learning and development professionals. ATD’s members come from more than 100 countries and connect locally in more than 125 U.S. chapters and with more than 20 international partners. Members work in thousands of organizations of all sizes, in […]
TransUnion: Enterprise Content Solutions
Overview TransUnion® needed a partner to manage its business documentation, technical writing functions, and eLearning development. Contiem assembled a project team including a Program Director, Project Leads, Writers, Illustrators, and Online Help Developers. The Program Director, in addition to managing the Contiem team, performs a quarterly analysis of unit costs, budgets, and program improvements. TransUnion’s […]
HarperCollins Publishers’ Success Story with RSuite
Introduction HarperCollins Publishers is a titan in the publishing world, renowned as the second-largest consumer book publisher globally. With over 200 years of history, operations in 18 countries, and more than 120 branded imprints, HarperCollins faces the monumental task of publishing approximately 10,000 new books annually in 17 languages. Its catalog boasts over 200,000 titles, […]
The Institution of Engineering and Technology: Process Improvements
The Institution of Engineering and Technology (IET) has a rich history, formed by the merging of two historic institutions dating back to the late 19th century. With nearly 160,000 members worldwide, IET is dedicated to advancing the global engineering community by promoting technology innovation to meet societal needs.