Rapid Micro Biosystems: Blended Training Solution Outperforms Goals
Rapid Micro Biosystems (RMB) provides advanced technology and products that support biomanufacturing companies in improving patient outcomes. RMB is known for its Growth Direct System®, a platform that automates quality control (QC) microbiology testing for environmental monitoring, water testing, and bioburden testing.
Parata: Content Engineering Services
Challenge Parata is a pharmacy automation company that is growing rapidly, primarily driven by an expanding customer base. This growth, coupled with the increasing complexity of the products, requires accurate, easy-to-use product documentation, both for customers and Parata’s own customer support personnel. While Parata had invested in an in-house technical documentation team augmented with contractors, […]
Becton, Dickinson and Company: A Blended Training Approach
Challenge Becton, Dickinson and Company (BD) is a multinational manufacturer and seller of medical devices, instrument systems, and reagents. The Diabetes Care division had identified a critical new sales channel for a new product and recognized that its sales force would need to change its selling methodology. Specifically, success in the new channel needed to […]
Life Sciences Company: Interactive Data Sheet Design and Development
Business Need A large US-based Life Sciences Company contacted Contiem about consolidating its long and complex manuals into a quick reference document for its products. The Company wanted to make the documents more appealing and more informative for end-users, mainly medical lab technicians and researchers. It also wanted the documents to act as a marketing […]