When selling consumer products to the general public, your product manuals are often your only opportunity to “talk” to your customers. Your manuals are a reflection of your company and the quality of your products. At Contiem, we know the best practices and latest strategies for developing and delivering your product documentation to your customers in a manner that can increase customer satisfaction and drive down costs.
Contiem has helped companies such as The Home Depot, Eaton, Dometic, Chamberlain, and Spalding write consistent, clear, and professional documentation. A content development engagement with Contiem can be anything from a one-time effort to take care of a backlog of product manuals to an ongoing partnership where we handle all of your content needs.
When you need manuals and guides, you deserve to know that every aspect of the documentation is being handled with care, expertise, and a deep understanding of your business objectives. Often a traditional PDF is the appropriate content delivery medium, printed or online.
Our project team approach that brings together Contiem’s in-house technical writers, illustrators, editors, and information architects, all led by a Contiem project manager, delivers the right solutions from start to finish and plans for the future.
Our information architects will evaluate your big picture needs so that when the technical writers start developing your content they are efficient and effective at solving your documentation challenges. Our technical writers have created manuals for most industries, thus bring a unique skill set and perspective to each deliverable.
The best practices we bring from multiple industries ensure we will provide you with the right content every time we develop your manuals. Choose Contiem as your development partner for your manuals and guides and rest assured that your needs are being handled with effective, efficient solutions and a highly skilled team that is ready to transform the way you view your content development needs from a nuisance to a competitive advantage.
The best practices we bring from multiple industries ensure we will provide you with the right content every time we develop your manuals. Choose Contiem as your development partner for your manuals and guides and rest assured that your needs are being handled with effective, efficient solutions and a highly skilled team that is ready to transform the way you view your content development needs from a nuisance to a competitive advantage.
Examples of manuals and guides our writers and illustrators produce:
These upgrades from PDF manuals enhance the customer experience and do a great job of meeting people where they are as the demand for online, phone- or tablet-based interactive content increases. They bridge the gap between traditional manuals and videos — easier to understand than text-heavy instructions and more efficient than watching (and often pausing and rewinding) lengthy videos.
Let’s create something extraordinary together. Contact us to start your journey with Contiem.