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Gain a Competitive Advantage with New Standard Operating Procedure (SOP) Development

When SOPs are working as they should, a manager doesn’t need to give them a second thought. They are a proven way to bring consistency to every aspect of your organization — product quality, employee behavior, or other areas. Such consistency can ensure routine execution across the enterprise, helping to strengthen the brand, year in…

How a Solid User Documentation Plan Can Save Time and Money During Product Launches

Product managers working in manufacturing organizations typically have a lot on their plate — everything from product design and development to materials and manufacturing specs and process workflows. Typically, there are various support materials that need to be ready by the launch date, if not sooner.  In our experience, it’s all too common for such…

How to Create Good, User-Friendly Technical Documentation

Effective technical documentation is crafted by writers who know what to do and look for to follow the best practices for technical communication: Creators of good technical documentation: Know the audience for and purpose of the document Identify all regulations and standards that must be followed Clarify all safety issues or concerns Confirm the style…

6 Tips for Creating Product Documentation That Talks to Your Customer

6 Tips for Creating Product Documentation That Talks to Your Customer The days of pushing pages and pages of product information onto your customers are over. Today’s customers are smart, tech savvy, and connected. A customer’s means of obtaining content went from reading bulky manuals to downloading PDFs. Nowadays, these two methods are becoming more…

Outsourcing your Medical Writing Services Makes Good Business Sense

Is your in-house medical writing team understaffed, overloaded, and overwhelmed? If so, consider the advantages of outsourcing your overload to a vendor specializing in healthcare and medical devices. Outsourcing makes good business sense: If your organization suffers from any of the following, outsourcing your medical writing and training can save your organization money while delivering high-quality…

7 Steps for a Successful Medical Device Launch

A medical device launch represents a significant revenue investment and profit opportunity for a company. Launching a new medical device can yield new markets, bring new customers, and increase business with existing customers. Contiem is well-versed in medical device launches, and we have the technical content expertise you need to be efficient and successful. From…

3 Resolutions All Technical Documentation Departments Should Adopt

Happy New Year! Congratulations, you made it through another year of anticipatory project kick-offs, exciting new products and features, stressful deadlines, late-night reviews, around-the-clock verification, and product launch celebrations! If you are like many device and equipment manufacturers, these regular cycles of anticipation, excitement, stress, exhaustion, and celebration can be physically and emotionally draining. Time…

27 Essential Questions for New Product Documentation

How do you turn an idea into a commercially viable product? From development to product launch, there are many questions that companies must answer. Defining Your Product PurposeThe first step is to understand whether your product has a significant impact to be understood, conceptualized, and needed. Documentation: FunctionalityRemember that you might be disappointed once you…