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Outsourcing your Medical Writing Services Makes Good Business Sense

Contiem | March 16, 2020

Is your in-house medical writing team understaffed, overloaded, and overwhelmed? If so, consider the advantages of outsourcing your overload to a vendor specializing in healthcare and medical devices.

Outsourcing makes good business sense:

If your organization suffers from any of the following, outsourcing your medical writing and training can save your organization money while delivering high-quality documentation on time and within budget:

  • You lack the resources to maintain existing documentation for your products or services
  • You are continually missing deadlines
  • You have no up-to-date training materials for your existing employees, new hires, or customers.
  • Your workload fluctuates so adding staff is not cost-effective.

Benefits of outsourcing your organization’s medical writing and training:

Contiem employs a dedicated team of professional communicators experienced in the healthcare and medical devices industries. Our team can look at your organization’s current communication processes with a fresh perspective, customize a strategy for providing consistent content to your customers, and make recommendations designed to generate results that meet your organization’s overall business objectives.

Contiem’s professional communicators can provide:

  • First-class training and reference solutions
  • Product specifications
  • Service manuals
  • User guides
  • Training manuals
  • Software or hardware documentation
  • Data sheets

Staying with the same vendor builds a strong and ongoing relationship:

By building a relationship with a vendor with experience in the healthcare and medical devices industries, your organization is assured that its documentation and training are consistent and adhere to regulations. For example, a fast-track drug submission requires high-quality documents that avoid rejection from the FDA. For a drug company striving for a speedy submission, shortening the time their product reaches the marketplace can significantly impact their bottom line.

Contact Contiem today for your medical documentation and training needs.

Clinical teams benefit by having the same team produce multiple documents on a given project because the writers become familiar with the background and strategy of the product. The writers know the details from across documents and can make sure that subsequent documents are consistent with these details. Organizations that build an ongoing relationship with the same vendor can also avoid the expense of having to retrain new writers.

Whether your company develops its technical documentation with our Contiem professionals, your in-house team, or a combination of both, here are 10 tips for ensuring a positive user experience.

10 tips for delivering consistent, readable, and usable content

  1. Develop a Style Guide and use it to provide the basic building blocks needed to generate consistent, readable, and usable content across all documentation related to your products.
  2. Establish a controlled vocabulary and terminology list to avoid confusion and simplify information retrieval.
  3. Always adhere to applicable regulatory, environmental, health, safety, and contractual obligations and requirements.
  4. Simplify your design and use Unicode fonts whenever writing for translation.
  5. Maintain stylistic consistency across documents where possible.
  6. Write as if your audience is not familiar with your topic.
  7. Use standard words and phrases where possible and use them in the proper context.
  8. Write in clear and concise paragraphs and use logical transitions.
  9. Complete ideas and use grammatically correct sentences.
  10. Always incorporate an editing phase into your documentation project schedule.

Never underestimate the value of good content. The material will be in use and provide benefits long after completion of the project. Consistent, readable, and usable content about your product makes for a satisfied, repeat customer.