Congility is the intelligent content delivery platform that helps organizations improve efficiency, deliver sophisticated content to the field, and improve content governance.
Field support teams enjoy 24/7 access to their content on tablets, ruggedized laptops, and mobile devices. Support teams can comment on Technical Manuals, Work Instructions, and multimedia content. Comments are fed back directly to the Authoring Teams.
Congility supports the integration of sophisticated CAD models and interactive drawings. Repair teams can visualize repairs, comment on them, and receive real-time updates to work instructions.
Congility acts as a Content Delivery Portal, providing your clients the ability to create personalized Notes, Bookmarks, and Collections to preserve the content of interest. Users can compare versions of content and select specific portions of publications to review.
Congility delivers Installation Instructions, Product Manuals, and User Guides in English and in localized languages – at scale. Your global clients can access and download content via the Congility web portal at any time, and you can be confident that the content is current, accessible, and responsive to content queries.
Standards organizations leverage our Congility Mobile to deliver content directly to users, online or offline. User acknowledgment of Safety Warnings and updates provides an added layer of content governance.
Deliver personalized content
Ensure content consumers only see content relevant to their role. Personalized, role-based content is delivered to any device — with online and offline access.
Personalization features
Content consumers can create Notes, Bookmarks, and Collections to help quickly find the content they need.
Offline/online synchronization
Out-of-the-box offline capabilities included. Notes, Bookmarks, and Collections created offline sync automatically when back online.
CCMS integration
Congility integrates with RSuite and other CCMS products to provide seamless delivery of your content to consumers.
Multi-lingual delivery portal
Users can search and view content in their preferred language.
High availability
We offer 99.99% availability with fast page loading and high-performance search capabilities.
AI enablement
Provides a vector database to support LLM development and an option for AI Chat integration.
User notifications
Content consumers are notified of changes to content when it is posted.
Self-service support
A Systems Administrator portal lets clients configure the application, customize pages, and manage taxonomies without Contiem support.
Access from any device
Notes, Bookmarks, and Collections sync across all devices — web portal, mobile app, phone, and tablet.
Advanced analytics
Operational metrics reported via a Power BI portal. Configurable to report on any user transactions related to accessing and delivering content.
Highly secure
ISO 27001 certified, hosted on AWS, delivered as a single-tenant solution with SSO integration. On-premises deployment also available.
API-driven integration
Third-party applications integrate easily with Congility via well-documented APIs.
Yes. Congility natively integrates with RSuite and offers APIs for third-party CMS and CCMS platforms.
Yes. A core strength of Congility is its full offline capability via native mobile and desktop applications. Users can download content, including personal notes and collections, for use in any environment then sync automatically when connectivity is restored.
Congility supports a wide array of content types, including structured formats like DITA and XML, as well as unstructured content like legacy PDFs, illustrated parts lists, videos, and training materials.
Absolutely. The Congility Portal UI is customizable, allowing you to design the look-and-feel to match your company or product branding to offer a consistent user experience.
Absolutely. Congility includes an integrated feedback loop that lets users comment, suggest corrections, or flag unclear content directly within the portal. Feedback is automatically routed to content teams or back into your CCMS (like RSuite), for fast review and action, ensuring documentation stays accurate and up to date.
Very. Congility delivers enterprise-grade security with role-based permissions, SSO integration, and robust authentication protocols. Content access can be restricted by role, product, or user group, ensuring the right people see the right information. Flexible deployment options, including on-premises hosting, support compliance with strict industry or organizational security requirements.
Yes. Congility includes a full administrative console for managing user roles, access permissions, metadata, feedback moderation, and publishing workflows — giving enterprises complete governance over content delivery.
Congility offers flexible deployment options. It can be hosted on-premise to meet strict internal security requirements or in a commercial cloud environment.
Let’s create something extraordinary together. Contact us to start your journey with Contiem.
