Managed Content-as-a-Service (MCaaS)

You focus on your business; we take care of your content! Contiem’s MCaaS offering takes on your task of creating and delivering your publications. We provide the technology and dedicated Content Operations staff to seamlessly integrate with your organization. Our Technical Writers are the best in the business and when combined with our software technology, we can deliver cheaper, faster, and at a higher quality, than your in-house content operations team.

The MCaaS Return on Investment

All Contiem Technical Writers are required to pass our screening exams to ensure we provide the same quality staff at all our global locations. Clients can scale resources up or down depending on their organization’s needs. Our tools are purpose-built for multi-channel, multi-format content publications. Collectively, this is our MCaaS offering – we can outperform any in-house technical team and deliver faster and at a lower price point than most.

Beyond Outsourcing - a trusted partner

Contiem remains engaged long after implementation to ensure your content strategy, processes, and platforms continue to perform as your organization grows and changes.

Integrated Teams

We work directly with your subject-matter experts to define the content required for your documentation and/or publication. Our integrated team, comprising a Project Manager, Technical Writer, Illustrator, and Content Architect, provides the resources you need to do the task at hand.

Scalable Team Size

We understand all businesses have cycles. In an MCaaS model, you can scale the team up and down to meet the organization’s demands. Pay for what you need, when you need it.

Lower Content Costs

Our MCaaS offering provides all the tools you need. Let us worry about illustrator tools and authoring applications. When you select Contiem, we take care of everything.

Future Proof Your Content

Content technology is rapidly evolving. Let us worry about the content so you can focus on your business. When you select Contiem, we work to keep your content ready for the future.

Affordable Localization

Many clients rely on Contiem to manage content localization. If needed, we will implement a Translation Memory Manager and manage your localization vendors. The result is significantly lower localization costs over time.

The Result: Best in Class Publications

Outcome-focused

Higher content quality and consistency over time

Reduced rework, duplication, and translation costs

Technical writing support that scales when you need us

A content ecosystem that scales with the business

Ready to Get Serious About Your Content?

Let’s create something extraordinary together. Contact us to start your journey with Contiem.