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Inc. Article Recognizes Contiem

We are pleased to have been included in an article by Joel Comm for Inc.com.

Annapolis, Md., October 20, 2023 – Contiem, the global leader in delivering content solutions, software, and services for large enterprise and governmental organizations worldwide, is pleased to have been mentioned in the following article featured on Inc.com:

3 Ways to Save Time and Money During a Product Launch: From action plans to organization, details to data, here are key ways to cut down on time and costs.
time and money

Comm writes, “Once you’re in the thick of the launch itself, don’t forget the small details that make big differences. For instance, it’s easy to consider marketing materials, but what about a user manual? You might update a branding book, but what about clear, legible installation instructions?

“Quick start guides, service manuals, FAQs — these are easy to ignore. Internal documentation counts, too. I’ve found it’s easy to overlook something like process workflows or sales training sessions before a launch.

“This doesn’t just create more chaos and confusion. Content solutions partner Contiem emphasizes multiple ways that failing to create a solid user documentation plan can cost a company during a launch.

“For instance, a lack of user instructions can lead to more customer service calls. When spread across multiple product launches, this can create a chronic drain of resources.

“A lack of training can also lead to wasted time with customer service. It can even create unhappy customers, which can hurt feedback and word-of-mouth marketing. More time is spent fixing past mistakes rather than investing in new products, as well.

“All of this costs time and money. Avoid the issue by staying organized and addressing the little things that matter.”1

About Contiem

Contiem is the global leader in delivering innovative content solutions, software, and professional services to companies ranging from Fortune 500 to the U.S. Federal Government. Contiem offers a complete collection of products and services required to create, manage, and deliver the content that large and small enterprises and governmental organizations need to run their business globally.
Contiem has headquarters in Annapolis, Maryland, and operates in the United Kingdom, India, Australia, and throughout the United States, serving over 400 clients in 40 countries.

1Comm, Joel (2023, October 20). “3 Ways to Save Time and Money During a Product Launch,” inc.com, https://www.inc.com/joel-comm/3-ways-to-save-time-money-during-a-product-launch.html.