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Software Administrator Documentation

Administrative Manuals and Guides for Your Application

Software administrator documentation is all about knowing the software well enough to provide everything a software administrator would need to know to install, configure, maintain, and troubleshoot the software application — yours or one you have purchased and customized — in any IT environment.

That means the content must be complete and easy to navigate so that software administrators can efficiently integrate the software into their own IT environment. It also means that the breadth and depth of the documentation will depend on the complexity of the software. In most cases, administrators will need to support their end users by understanding how they use the software.

The goal is for the documentation to make the administrators self-sufficient and have a positive experience with the software to help retain and expand your customer base. This requires including a plan for maintaining the documentation — that is, keeping it in sync with new software releases while retaining the documentation for past releases.

Our team understands these requirements and can offer recommendations to efficiently develop, manage, and deliver your software administrator manuals and guides as complete, effective, and easy to use as possible. We have developed the administrator documentation for many companies, including Google, Comcast-Xfinity, and Cisco Systems.

We can help you with:

  • Installation and Configuration Guides
  • Comprehensive Administrator Manuals
  • IT-related Procedures and Graphics
  • Workflows and Flowcharts
  • Reference Documents
  • Release Notes
  • …and More!
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